Last updated: November 1, 2025
Thank you for shopping with Temraw, where we proudly offer premium-quality dates and honey
directly from our Arizona farm.
Please review our return and refund terms below.
- Returns
Due to the perishable nature of our products (such as dates and honey), we generally do not accept returns unless the product arrives damaged, defective, or incorrect.
To qualify for a replacement or refund:
- Notify us within 48 hours of delivery.
- Provide your order number and clear photos of the damaged or incorrect item.
- Items must be unused and in their original packaging.
📧 Email: Contact@temraw.com
📍 Return Address: 6344 W Baseline Rd, Laveen, AZ 85339, USA
- Refunds
Once your claim is verified, we will issue:
- A replacement shipment, or
- A refund to your original payment method within 5–7 business days
Shipping costs are non-refundable unless the return is due to our error.
- Exchanges
We currently do not offer product exchanges due to food safety standards.
If you received a damaged or incorrect product, we’ll send a replacement at no extra charge.
- Order Cancellations
Orders may be canceled within 12 hours of purchase.
After the order is processed or shipped, cancellations are not possible.
- Contact Us
If you have any questions regarding your order, returns, or refunds, please contact us:
📍 Temraw Farm
6344 W Baseline Rd, Laveen, AZ 85339
📞 +1 (480) 319-5391